Shipping is $12 for orders under $199, and free for orders over $199.
8-15 business days
If any product is out of stock, we will notify you of the new delivery time via email.
USA: We ship to all states (including Washington D.C.) Monday through Friday (excluding public holidays).
You can track your order here by entering your tracking number:
Our packages are delivered by logistics companies and their status can be tracked in real time. However, we sincerely apologize for any delays or losses due to force majeure. In such cases, we can take the following measures:
A. Stay in Communicative Contact with Our Customer Service: We least want to see your package delayed. Please ensure we are aware of the package's latest status. We will keep you informed of the package's progress and explain the situation.
B. Track Your Shipment in Real Time: If you discover any delays during transit, we can take appropriate measures, such as reshipping the package in a faster manner. Alternatively, if you are anxiously awaiting your package due to a delay, please contact us, and we will consider reshipping it using an alternative shipping method based on the specific circumstances.
You can cancel your order; we accept cancellations before the product is processed. If you cancel before this time, you will receive a full refund. However, if the product has already been shipped, we cannot cancel the order. Thank you for your understanding!
If you have any questions,please contact us directly: service@onlyfoxsport.com
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